VendHaus Pty Ltd (ABN 45 700 476 697, ACN 700 476 697) respects your privacy and is committed to handling personal information responsibly.
This policy explains the types of information we may collect, how we use it and how you can contact us about your information.
1. Information we collect
We may collect personal information that you provide when you contact us, request a site assessment or otherwise communicate with VendHaus.
This may include your name, email address, telephone number, company name, property information and the content of your enquiry.
Our website may also collect limited technical information, such as browser type, device information, IP address and pages visited, where this is enabled through hosting, security or analytics services.
2. How we collect information
We generally collect information directly from you through website forms, email, telephone conversations, meetings and other business communications.
We may also receive information from property owners, managers, consultants, service providers or publicly available business sources where reasonably necessary for our operations.
3. How we use your information
We may use personal information to:
- respond to enquiries and arrange site assessments;
- prepare proposals and discuss potential services;
- operate, maintain and improve our website and services;
- manage business relationships, administration and records;
- protect our systems, users and legal interests; and
- comply with applicable laws and regulatory obligations.
4. Disclosure of information
We may disclose personal information to contractors, technology providers, professional advisers, property stakeholders and other service providers where reasonably required to operate our business.
We do not sell personal information. We may disclose information where required or authorised by law.
5. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Access and correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date or incomplete.
We may need to verify your identity before processing a request.
8. Privacy enquiries and complaints
For privacy questions, access requests or complaints, contact us at hello@vendhaus.com.au.
We will review your enquiry and respond within a reasonable period.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page with the effective date shown above.
Questions
Contact VendHaus
For privacy enquiries or requests, contact our team directly.